Semi Dedicated Teams at Prices you can afford

If you have multiple servers, or simply want your own server admins and you don't need a fully dedicated team but need something better than a shared plan, this is for you. This will give you the same techs working for you everyday. We have a plan for just about any budget.

 

Proaxxs provides high quality transparent outsourced technical support services to web hosting companies around the world. If you are in need of professional, experienced, trustworthy staff to handle your support tickets, Proaxxs is here to help. We will use your own helpdesk System to answer Support Questions / Queries. The client will not know that you are outsourcing Hosting Support.

 

 

Semi Dedicated Plans

  • 24x7x365 Support Coverage
  • Same team works every day
  • Unlimited Servers
  • Anonymous Helpdesk Support
  • Installation of basic 3rd Party Software/Scripts
  • Most Linix OS and related control panels covered
  • Customized Requirements
  • An exceptional value including Admin hours
  • And More - Just like having your own support team!!


SD Starter Plan

SD Starter

  • 100 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Basic 3rd party software support
  • FREE 3 admin hours per month ($195 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 24 hours (average 2-6 hours)

$399 per month  

SD Basic Plan

SD Basic

  • 200 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Basic 3rd party software support
  • FREE 6 admin hours per month ($390 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 24 hours (average 2-6 hours)

$699 per month  

SD Standard Plan

SD Standard

  • 400 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Basic 3rd party software support
  • FREE 10 admin hours per month ($650 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 12 hours (average 2-6 hours)

$1149 per month  

SD Standard Plus Plan

SD Standard Plus

  • 600 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Basic 3rd party software support
  • FREE 15 admin hours per month ($975 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 12 hours (average 2-6 hours)

$1649 per month  

SD Premium Plan

SD Premium

  • 900 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Extended 3rd party software support
  • FREE 20 admin hours per month ($1300 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 8 hours (average 2-4 hours)

$1999 per month  

SD Premium Plus Plan

SD Premium Plus

  • 1300 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Extended 3rd party software support
  • FREE 30 admin hours per month ($1950 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 8 hours (average 2-4 hours)

$2599 per month  

SD Professional Plan

SD Professional Lite

  • 2000 Tickets per month
  • L1 and L2 tickets handled
  • 60 minute Response Time (average 15-30 minutes)
  • Complete 3rd party software support
  • FREE 40 admin hours per month ($2600 value)
  • Level 3 tickets included in admin hours
  • Admin tickets solved in 6 hours (average 2-3 hours)

$2999 per month  

 

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Hourly Admin billed in 15 minute increments - accounts over allotted limit(s) may incur an overage fee for admin time and/or charged a per ticket surcharge @ $3 per ticket, billed in arrears - or you will need to upgrade to next plan. As a courtesy minor/occasional overages will not be counted


Need a Completely Dedicated Team? Contact Sales

Before You Sign-Up

As with all of our services it is required that you read the terms of service and the acceptable use policy before purchasing any services from us.