If you have multiple servers, or simply want your own server admins and you don't need a fully dedicated team but need something better than a shared plan, this is for you. This will give you the same techs working for you everyday. We have a plan for just about any budget - See our Outsourced Plans

Under this plan, we monitor the critical services in the server and restart them in case they fail. Suppose, the failed service is not getting restarted, then the issue shall be escalated instantly to the server admin. We ensure that the issue is either fixed or escalated to the datacenter/admin within 15 minutes of service failure

- 24 / 7 Server Monitoring
- Critical service monitor
- Instant Service Restart
- Instant Server Reboot
- Immediate Escalation To DataCenter

from $9 Per Server per month - Order Now

Under this plan, we monitor the critical services in the server and restart them in case they fail. Suppose, the failed service is not getting restarted, then the issue shall be escalated instantly to the server admin. We ensure that the issue is either fixed or escalated to the datacenter/admin within 15 minutes of service failure

- Initial setup of the control panel
- Installation and configuration of Basic Firewall (APF/CSF/Custom)
- BFD/LFD installation
- Security audits
- Limit compiler & fetch utilities access to root only
- Correct folder permissions to prevent directory transversal on unprivileged users
- Logwatch installation and configuration
- Binary Hardening
- Host.conf & sysctl hardening
- Noexec, Nosuid temporary directory's
- RkHunter Installation
- LSM (Linux Socket Monitor) Installation
- Kernel update if necessary
- SSH Server Hardening
- TCP/IP Hardening
- Disable of dangerous php functions
- Update all server/control panel software
- Disabling Unused Services
- RPM Package Audit
- Check/secure configuration defaults on common services
- Zend Optimizer Installation
- Php recompilation with needed Modules
- Customization and Tweaking of Apache DNS and Mysql services

$59 per server - Order Now
Bulk pricing as low as $29 per server

Weekly server audit.
Server security auditing should be a must practice for production servers. If your servers or web applications are compromised, hackers can gain complete access to your data. To prevent these kind of hacking attempts we install necessary firewall and security software on the server. This software should be updated at regular intervals as there may be patches available for them. Also the audit will check the user applications on the server for any vulnerable scripts that may cause server threat.

from $19 per server - Order Now

It's common to have some unexpected issues at odd times. It can be an apache failing or a spammer attacking your mailserver or a php upgradation or anything like that.We at Proaxxs can take care of your one time jobs most efficiently and in minimum time.

Control Panel Installation - Third party Software Installation
- Php or Apache Recompilation
- Tweaking of Mysql or Apache servers
- Security Audit
- Checking Mail server Attack
- Server Restoration or Migration
- Kernel Up-gradation
- OS or Control Panel Issues
- Configuring Services in a NO-Control Panel Server
- Re-secure a server after compromise

from $39 Per Hour (billed in 15 minute increments) - Order Now

If some services are down, should I submit a ticket or do you handle this automatically?

If we are alerted that your server is down or some services are down, we will login to your server right away and fix it. Your server is monitored 24/7 via our monitoring system.

Is your management service proactive?

Our proactive server management is available on plans except our basic admin plan. Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it.

What's the difference in Reactive vs. Proactive?

With reactive server management, we completely manage your server, however you must "request" services to be performed. With proactive server management, we monitor and manage your server and when notified by our monitoring system of an issue we login to your server and fix it. This requires very little if any intervention by you.

Is it really true that I can send unlimited tickets?

Yes, as long as it's related to the server problem.

Do you support phone or msn chat?

No. Only helpdesk tickets. We think you will be impressed with the speed of our support team.

Are there any discounts if I have all my servers managed by you?

Yes, please contact sales.

If I change my root password, should I inform you?

Yes! This is very important so we can monitor your server carefully. We need the password to do monthly updates of your server and fix any errors quickly.

Do you do 3rd party software installs on my server?

With our complete admin and premium admin plans, we will do all 3rd party software installs you require. All other admin plans will be charged at hourly server administration rate.

Are there any hidden fees?

No.

Are my servers password and other server details treated securely?

Yes. We keep your password and other server details protected and only those responsible techs have access to them.

If you do end user support, how do you set this up and would my customer know?

The best way to handle this is to set up a help desk or billing/support type system such as clientexec or whmcs. Then set up a staff account so our techs can login to answer all your support tickets. You will need to set up mail forwarders to notify us when a ticket is opened. This is all done through your help desk so your customer would receive replies coming from you, with the signature you supply. Your customer would never be contacted directly through email.