Who Are We?
Proaxxs - pronounced [pro-ak-sis]
has been in the web
hosting business since 1999. as an extension of our 20+ year
old consumer
electronics business, catering mostly to local
customers/businesses and professionals. Our hosting business is now a separate
entity. We are smaller web hosting
solutions provider that we feel is just the right size
to offer quality personal service to our clients. This way, we
can offer you the incredible
technical support we have offered over the years. The way we
see it is, if you aren't successful we can't be successful.
We focus mainly
on premium Linux and Cpanel hosting at affordable prices, and use
the best World Class Networks . We believe you will be
pleasantly surprised at the level and quickness of our support. Our
top priority is to offer our customers premium web solutions,
top-notch support with fast resolution, all at the best possible
price! This is our full-time business and is very important to us.
We think you'll be impressed at the amount of hard work we put
into this company, and guarantee we won't let you down.
With Proaxxs you're not
just paying for disk space and bandwidth. With us, you know that we
charge enough to ensure that we hire top notch support staff that is
available 24/7, and replace equipment as often as needed. You can go
for bargain basement hosting, if you wish. They do serve a purpose
in this industry too. It all comes down to what type of hosting
you're looking for.
Our Goal
We aim to bring
you the finest support and web hosting solutions at the best
possible price. Our
staff members are ready to aid you in all the support you deserve.
We strive to answer all support issues within 30 minutes with a
guaranteed resolution time of 1 - 4 hours. Our
professional 'personal' touch is what makes our service one of the best
available. Our 24/7 customer service, 100% uptime
guarantee (that's right 100%), and our
money
back guarantee is bound to keep you satisfied.
Our Client Base
Our premium web solutions
allow individuals and businesses alike to run their own websites and
respective online activities at affordable prices. As the popularity
of the internet is increasing, and technology changing, we try very
hard to stay up with it all, so we can offer our clients the best
possible solutions available.
We actually take an interest in our customers and
work with them as
well as we can. All our customers are very important to us and we
take an interest in their queries and concerns.
Since we first started, over 99% of our customers
have been satisfied. The majority of our customers have been with us
from the first day they signed up.
Servers
To provide the best possible service to
our customers, we deploy our servers in
three different world class data centers - All located in the USA. Each offers
multiple connections to the internet with
redundant systems in the event of any
problems.
All using Tier 1 bandwidth. What sets us apart from others, besides
price, is the level of support we offer. With our admin plans, the
average ticket response time is 30 minutes with guaranteed
resolution under 4 hours.
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